Privacy Policy

We are delighted that you are visiting our website and thank you for your interest! Protecting your privacy when using our website is important to us. Please take note of the following information regarding the handling of your data.

E. Rossik Transport & Logistics GmbH and its affiliated companies (Rossik Transporte e.U. / Rossik Transporte srl / Rossik Transport & Logistics srl) are pleased about your visit to our website and your interest in our company and services. We take the protection of your personal data and its confidential treatment very seriously. Our goal is to ensure that you feel comfortable and secure when visiting our website and during any communication or contact with us.

We process personal data in accordance with Art. 6(1)(b) of the European General Data Protection Regulation (EU-GDPR) for the purpose of fulfilling existing contractual relationships, conducting business transactions, and initiating business relationships. Processing also occurs based on voluntary consent under Art. 6(1)(a) GDPR or to safeguard our legitimate interests under Art. 6(1)(f) GDPR. As the responsible party under Art. 4(7) GDPR, we would like to inform you through these privacy notices about when and what data we store and how we use it when you visit our website.

Legal changes or adjustments to our internal processes may occasionally require updates to this privacy policy. Please regularly review the current version of our privacy policy on our homepage.

Information on the Processing of Personal Data

Personal data refers to information about an identifiable natural person, such as name, address, email address, or telephone number. Information that cannot be linked to a natural person is not considered personal data.

Processing refers to any operation or series of operations performed with or without automated means in connection with personal data, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, alignment, combination, restriction, erasure, or destruction.

Processing and Disclosure of Personal Data & Purpose Limitation

When you contact us via email or an online contact form, the data you provide (e.g., email address, name, or phone number) is processed to address your inquiries. We delete this data once it is no longer required for processing or restrict processing if statutory retention obligations apply.

When you visit our website, our web servers automatically store details such as your browser type, operating system, the website from which you accessed ours, the pages you visit, the date of your visit, and—for security reasons (e.g., to detect attacks)—the IP address assigned to you by your internet service provider.

We use your personal data for the technical administration of the website, customer management, surveys, and marketing only to the extent necessary. Participation in such activities is voluntary. Personal data is disclosed to government authorities only if required by law. Our employees are bound by confidentiality obligations.

Log files

Each time you use the internet, your browser automatically transmits certain information, which we store in log files. These files are retained temporarily for troubleshooting and security purposes (e.g., to investigate attacks) and then deleted. Log files required as evidence are exempt from deletion until the incident is resolved and may be shared with investigative authorities. Log files (with partial or no IP addresses) are also used for analytical purposes. The following information is stored:

IP address (Internet Protocol address) of the device accessing the website
URL of the website from which our platform was accessed (origin or referrer URL)
Name of the service provider used to access the platform
Names of retrieved files/information
Date, time, and duration of access
Amount of data transferred
Operating system and browser type, including installed add-ons (e.g., Flash Player)
HTTP status code (e.g., "request successful" or "file not found")

Your rights

Under the EU-GDPR, you have the following rights regarding your personal data:

Right to information (Art. 15 GDPR)
Right to rectification or erasure (Art. 16, 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object to processing (Art. 21 GDPR)

To exercise these rights, please contact the Rossik Group in writing via email at: erwin.rossik@rossik.eu.

As data protection is a priority for Rossik, we strictly adhere to legal requirements when collecting, processing, and using data.

Handling of personal data

You can visit our website without providing personal information. Each time you access our site, usage data is transmitted by your browser and stored in server log files (e.g., date/time of access, page visited, IP address, data volume, provider). This data cannot be linked to individuals and is used solely to ensure smooth website operation and improve our services.

To enhance your experience and enable certain features, we use "cookies" on various pages. This section explains our use of cookies and tracking technologies. Rossik uses cookie data (e.g., browser type, operating system, visit duration, pages viewed) for internal statistical analysis to tailor our website to user needs. Your IP address is not evaluated, and usage data is never linked to personal data—visitors remain anonymous unless they contact us via a request form (see below). Cookie data is no longer accessible after your visit ends.

You can configure your browser to warn you before accepting cookies or block them entirely. However, disabling cookies may limit functionality. By using our website and enabling cookies, you consent to their use.

Right to information, right to correction

When contacting us (e.g., via request form or email), personal data is collected. The data required for a quote is specified in the contact form. This data is stored and used solely to address your inquiry or for administrative purposes. Upon request, Rossik will inform you in writing about any personal data stored about you. If incorrect data is stored, we will rectify it upon written notification.

If no business relationship is established, data is promptly deleted unless statutory retention periods apply.

Google Analytics

This website uses Google Analytics, a web analytics service by Google Inc. ("Google"). Google Analytics uses "cookies" to analyze your website usage. The cookie-generated data is typically transmitted to and stored on Google servers in the U.S. If IP anonymization is enabled on this site, your IP address is truncated within the EU or EEA before transmission.

Third parties, including Google, may use stored cookies to serve ads based on prior visits. Google may transfer cookie data to third parties as required by law or for processing on its behalf.

In exceptional cases, full IP addresses are sent to Google servers in the U.S. and truncated there. Google uses this data to evaluate website usage, compile reports, and provide related services. The IP address from your browser is not merged with other Google data.

You can block cookies via your browser settings (see "Cookies"). By using this site, you consent to Google processing your data as described above.

Security

Rossik protects your data with technical and organizational measures to prevent accidental or intentional manipulation, loss, destruction, or unauthorized access. Security measures, such as data encryption, are regularly updated to reflect technological advancements.

Disclaime

Rossik reserves the right to update this privacy policy in compliance with data protection laws to reflect evolving internet standards.